How to hire, assign and promote resort staff

Follow these steps

1. Match the role to the problem

   Use a lifty for lift operations, maintenance staff at a Maintenance Shop for repairs and snow clearing, groomers at a Snowcat Shed for grooming, and Ski Patrol for incidents and injured/lost guests. Build the relevant workplace before hiring a crew that has nowhere to go. Maintenance, grooming and patrol are different jobs; an extra lifty does not groom a run.

2. Hire and confirm the assignment

   Open Staff, choose a candidate and compare the listed wage and traits. Hire, then use Assign for an unassigned person or Reassign for an existing employee. Choose the correct hub and a building or lift with space in the grouped dropdown. Reopen the workplace panel and verify that person is listed there; do not infer assignment from the resort’s total staff count.

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   Where to check the job

   Role	Workplace / first observation
   Lifty	The intended lift; inspect operating status and loading efficiency.
   Maintenance	Maintenance Shop; inspect repairs and snow-clearing tasks.
   Groomer	Snowcat Shed; inspect the night’s grooming work.
   Ski Patrol	Patrol workplace; inspect the incident or injured guest being handled.

3. Check the hub, task and route

   When someone seems idle, select them and read their status before moving buildings. Confirm their assigned hub and whether the work is nearby or requires travel. Staff can walk, ride and ski to jobs; current official notes say they walk directly to nearby jobs within a hub and take a lift when quicker. A trip to a distant job can consume time without meaning the employee is unassigned.

4. Distinguish breaks and fatigue from missing staff

   Read the selected employee’s status and the lift’s efficiency instead of treating every pause as a staffing failure. CL7738 makes staff take breaks at their home workplace, while lifties break at their post. The Tireless promotion is a stamina choice in the public example. There is no source-backed universal staff ratio or fatigue timer here: watch your actual status and efficiency before adding wages.

5. Promote an experienced employee for their actual role

   When Staff shows a promotion/earned XP choice, select that employee and read the offered traits. In the lift example, Quick Hand improves loading, Dispatcher improves dispatch, and Tireless addresses stamina. Choose the trait matching your current problem and confirm the promotion. Check the resulting trait on the employee and loading efficiency on the lift rather than assuming every promotion affects every job.

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6. Recheck the result and ongoing wage

   Follow the worker to their task and compare the relevant workplace readout. For another lifty, inspect loading efficiency; for maintenance, see whether the repair/clearing work proceeds; for groomers, observe the night. Add staff only while the improvement is worth the visible daily wage, and return to Upcoming before expanding the crew.

What success looks like

The employee appears at the intended workplace, performs the right job during its working period, and any chosen promotion appears on their record. Your actual efficiency or work progress improves where expected.

If it does not work

If Assign has no suitable space, read the Staff prompt for the required workplace and check capacity in the hub dropdown. If a worker is on a break, wait and recheck. Snowmobile equipment does not prove that every worker will ride it on every route; current notes include routing and equipment fixes, so keep the build and save when behaviour remains unexplained.